One of the great features of email is that users can "attach" files to their messages. This means users can send documents, pictures or spreadsheets to other users.

Some users who receive these attachments, however, don't know how to manage attached files, save them for later use or edit them and send them back to the original sender.

Fortunately, it's not really that hard to do.

If you get an attachment, like that shown in the picture at the below, right-click on the icon of the attached file and then select "Save As". Then, in the little drop-down box labeled "Save In" navigate to a drive and directory where you wish to save the attachment.

Also, make sure you are naming the file in a meaningful way. Now, the file that was attached in an email is safely in a place you can access it in the future, or reattach it to send to someone else.

If any of this seems confusing, you have four options available for help:

1. fill out an On-Line work order for tech support available via http://dww.madison.k12.wi.us/ts/technicalsupport.htm
2. call the Technical Support HelpLine: 3-5853
3. call Technical Services to request a one hour training session with 10 or more staff in your building on a technical topic of your choice... such as Electronic File Management
4. ask any 3rd grade student (just kidding.)

One other note: Technical Services wishes to emphasize is that if your objective is to share files with others in your building or work unit, rather than email attachments back and forth, it makes a lot more sense to share files within a shared access network directory.

If you need help on this, ask your building's Technical Services MicroTech for help.